Commercial | Outsourcing

In the face of the constantly evolving commercial environment and fierce competition, businesses are adapting to client demands for faster and more cost-effective solutions.  The emergence of new technologies and processes enable businesses to deliver better results by changing the way they source supplies.


Our experience

Whether it is traditional outsourcing, business process outsourcing ("BPO") or knowledge process outsourcing ("KPO"), we understand that successful outsourcing projects turn on cooperation and good working relationships, and not on point-scoring in contract negotiations. Our extensive experience in acting for clients, whether for the supplier or for the customer, help us understand the concerns of both sides, and identify and focus on the key issues and risks with a view to arriving at solutions that are practical but protect the interests of our client.



Our clients span a wide range of industries, from providers of software and outsource solutions, call-centre-management systems, payment technology, ERP, KPO and BPO on the supplier side, to prestigious professional members' organisation, international furniture sellers and global media companies on the customer side. We advise on:

  • outsourcing agreements
  • supply-chain-management agreements
  • enterprise resource planning system licences
  • managing related employment risks
  • supply of software to business process outsourcers
  • cloud issues
  • integration issues



Related Expertise

Our Team

News & Insights

“I just wanted to quickly email to say thank you both very much for all your help and assistance in getting the right paperwork to me on time and changing and amending as my needs dictate! It really has been an enormous help and I would not have achieved this rather overwhelming task without you.”
— In-house lawyer | Tax strategies company
“Thank you for all your help over the years by the way. I know we were demanding, disproportionately to our size in fact, but you never failed to deliver what we asked for and always at a manageable price. It was very much appreciated and made a real difference to the business.”
— Sales Director | New product design and innovation services company